PRIVACY POLICY

Welcome to our website www.jewartisan.com! Please read our Privacy Policy carefully, which applies in any case in which you access the website and decide to browse it and use its services, regardless of the 'purchase of products. Please also read the General Conditions of Use of www.jewartisan.com, because they also contain important information on privacy and the security systems adopted by the website. Decisions regarding the purposes, methods of processing your personal data and the tools used including the security profile are the responsibility of Jewellery Artisan, pursuant to Armenian legislation (Law on the processing of personal data) and Italian (Legislative Decree June 30, 2003, n ° 196 (Privacy Code)). This Privacy Policy provides you with all the information you need to understand how we collect and use the information that identifies the users of www.jewartisan.com. For any other information on the processing of your data, you can send a request by sending an e-mail to our Customer Service, selecting "privacy", or by writing to the address of the Jewellery Artisan registered office.
 
Information pursuant to Italian law art. 13 Legislative Decree 196/2003.
 
Data Controller

The owner of the processing of data collected through this site Hrant Barseghyan IE, owner of the Jewellery Artisan brand, with registered office in Armenia:  Street and house number: Abovyan street, 25-24
Country: Republic of Armenia, Yerevan, 0009; it autonomously decides on the purposes and methods of processing, as well as on the security procedures to be applied to guarantee the confidentiality, integrity and availability of data.
 
Optional or mandatory nature of providing data.

The provision to Jewellery Artisan of your personal data, which are requested on the various collection occasions, may be necessary for the pursuit of the purposes identified in the specific information, or optional.
 
The mandatory or optional nature of the provision is specified by the symbol (*) next to the mandatory information.

Any refusal to communicate to Jewellery Artisan some of your data marked as mandatory makes it impossible to pursue the main purpose of the specific collection: such refusal could, for example, make it impossible for Jewellery Artisan to execute the purchase contract or to provide other services available on the site (the assistance services of our Customer Service).

The conferment to Jewellery Artisan of further data, other than those marked as essential, is optional and does not entail any consequence in order to pursue the main purpose of the collection.

Responsible for the treatment

At present, some of the managers who process your data are the following:

SDA Express Courier S.p.a., EDS Posta Express, HayPost, Globbing, DHL and others which deals with the processing of the data necessary to perform the shipping, delivery and return of products purchased on our site;

Wix.com, Inc for the processing of data with regard to the management and maintenance services of the Jewellery Artisan servers;

The updated list of all the data processors is available at the Jewellery Artisan headquarters; for more details, please contact our Customer Service by calling or sending an e-mail, selecting "privacy" as the topic.
 
Your rights

According to current legislation, you always have the right to obtain from Jewellery Artisan confirmation of the processing or not of personal data concerning you, even if not yet registered, and their communication in an intelligible form.

You also have the right to obtain from Jewellery Artisan information about the origin of your personal data; the purpose and method of processing your personal data; the logic applied in case of treatment carried out with the aid of electronic instruments; the identification details of the data controller and data processors; the indication of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as, for example, as data processors. All this information is contained in this Privacy Policy.

Furthermore, you always have the right to obtain from Jewellery Artisan:

the updating, rectification, integration of your personal data;

the cancellation, transformation into anonymous form or blocking of your personal data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;

the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible o involves the use of means that are manifestly disproportionate to the protected right.

However, you have the right to object in whole or in part:

for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection;

to the processing of personal data concerning you for the purpose of sending advertising or direct marketing material or for carrying out market research or commercial communication.

You can freely and at any time exercise your rights, with a written request addressed to Jewellery Artisan - to the postal address of the registered office or by sending an e-mail to Customer Service by selecting "privacy" as a topic, we will promptly reply.

To ensure that your personal data is always accurate, up-to-date, relevant and complete, please notify us of any changes by e-mail to our Customer Service by selecting "privacy" as the topic.

Our privacy policy

The principles on which our privacy policy is based are the following:

process the data exclusively for the purposes and in the manner illustrated in the information presented at the time of their collection;

use the data for purposes other than those for which the data have been specifically released only where the user's express consent is present;

make the data available to third-party companies only for purposes that are instrumental to the provision of the requested service and in the context of an appointment as data processor; not to communicate the data, assign them or transfer them to third parties for their own treatments without the users having been informed in advance and have granted their consent;

respond to requests for cancellation, modification, integration of the data provided, opposition to the processing of data for the purpose of sending commercial and advertising information;

ensure correct and lawful management of data, safeguarding the privacy of users, as well as applying suitable security measures to protect the confidentiality, integrity and availability of the data provided.

How and why we process your personal data

The processing of personal data is carried out with mainly electronic and telematic methods by Jewellery Artisan and by other subjects who, appropriately selected in terms of reliability and competence, carry out operations instrumental to the pursuit of the purposes strictly connected to the use of the website, its services and the purchase of products through the website (see below, paragraph "Subjects who may process your personal data").

The specific purposes for which the data are processed are summarized, from time to time, in the Italian information pursuant to art. 13, Legislative Decree 196/2003, which is presented to the user when he releases personal data.

In general, the data are processed for the provision of the following services available by accessing our site:

fulfillment of orders and related activities;

registration or adhesion to the services offered by Jewellery Artisan, sharing your reviews or appreciations with your friends registered on the site and through your social accounts;

payment management, including anti-fraud control in case of payment by credit / debit card (in this case, the data released during the purchase process will be sent to the person in charge of the anti-fraud control);

management of your requests: technical, commercial, on the progress of your orders and requests for information in a broad sense;

sending, with your consent and for marketing purposes, commercial communications through various channels, both electronic and telematic (e-mail, sms) and traditional (paper mail, telephone). We remind you that, as required by art. 130, paragraph 4, Legislative Decree 196/2003, the owner may use the data to send advertising e-mails on their products and services, similar to those already purchased, unless such use is refused;

sending, with your consent, for profiling purposes in order to improve your browsing experience on the site, of commercial proposals in line with your interests. Profiling is carried out for example through the use of third-party cookies. In this regard, we invite you to read our Cookie Policy.

In the processing of data that can, directly or indirectly, identify your person, we try to respect a principle of strict necessity.

For this reason we have configured the site in such a way that the use of your personal data is reduced to a minimum: therefore, the processing of your data is excluded when the purposes pursued in individual cases can be achieved through the use of anonymous data ( such as, for example, in market research aimed at improving services) or through other methods that allow the data subject to be identified only in case of need or at the request of the authorities and police forces (such as, for example, for data relating to traffic and your stay on the website or your IP address).

Your data will be disclosed to third parties only with your express consent, except in cases where the disclosure is mandatory by law or is necessary for purposes established by law for the pursuit of which the consent of the interested party is not required; in such cases, the data may be made available to third parties who will process them independently and solely for the aforementioned purposes (for example, in the case of a request made by the police or the judiciary or other competent bodies or to carry out obligations deriving from the contract concluded with you for the payments of the purchased products).

Any processing purpose other than the specific one for which you have provided your personal data will be highlighted in the information and will be pursued by Jewellery Artisan only after obtaining your express consent.

There are, however, treatments for which the law provides for the exclusion of consent: for example, we inform you that Jewellery Artisan can process your personal data without obtaining your consent when this is necessary to fulfill a legal obligation or when it is necessary to execute the obligations assumed contractually towards you.

We also point out that art. 130, paragraph 4, Legislative Decree 196/2003 of the legislation on the protection of personal data admits that Jewellery Artisan, without the need to acquire your express consent, can use your data for direct sales of products similar to those you have already purchased and for opinion polls, provided that you do not refuse such use of the e-mail address issued.

It may happen that Jewellery Artisan finds itself processing personal data of third parties communicated directly by its users to Jewellery Artisan, for example in the event that the user has purchased a product to be delivered to a friend or when the person who pays the price for the 'purchase of the product is different from the subject for which the product is intended, or even when the user intends to report to a friend a service of Jewellery Artisan or the offer for sale of a particular product.

On these occasions, Jewellery Artisan will make sure to deliver to the third party the information required by art. 13, d. lgs 196/2003 when registering your data in its archive, but the possible burden of obtaining the consent of the person to whom the data refers before communicating them to Jewellery Artisan and informing her about this Privacy Policy remains at your expense, because you will be the one and only responsible for the communication of information and data relating to third parties without these having given their consent or for their possible incorrect use or against the law.

We inform you that the consent of these persons is not necessary when the data of this subject are communicated to Jewellery Artisan for the conclusion of the contract, with Jewellery Artisan, in favor of the third party.

Subjects who can process your personal data

Jewellery Artisan has decided to use third parties for the processing of your personal data for certain activities. The third parties who carry out these operations have been adequately selected and are endowed with experience, skills and reliability and offer a suitable guarantee of full compliance with the current provisions on processing, including the data security profile.

These third parties have been appointed for this purpose "data processors" and carry out their activities according to the instructions given by Jewellery Artisan and under its control (see section "Data processors"). We periodically check that the managers have punctually fulfilled the tasks entrusted to them and that they continue to provide suitable guarantees of full compliance with the provisions on the protection of personal data.

Your data are then processed by our employees in charge of the individual services; the categories of employees who carry out these activities depend on the purposes for which the data were provided and are always indicated in the information that we present to you when releasing your personal data.

Security measures

We adopt adequate security measures in order to minimize the risks of destruction or loss - even accidental - of data, unauthorized access or processing that is not permitted or does not comply with the collection purposes indicated in our Privacy Policy.

However Jewellery Artisan cannot guarantee its users that the measures adopted for the security of the site and the transmission of data and information on the site limit or exclude any risk of unauthorized access or loss of data by devices pertaining to the user: we recommend that you make sure that your computer is equipped with adequate software for the protection of data transmission on the network, both inbound and outbound (such as up-to-date antivirus systems) and that your Internet service provider has taken suitable measures to the security of data transmission over the network (such as firewalls and spam filters). On www.jewartisan.com each purchase is made in maximum security thanks to the use of the most advanced technological and coding systems (SSL).

Contacts

If you wish to receive more information on how Jewellery Artisan processes your personal data, please write an e-mail to the e-mail address with the subject "privacy".

To find out about your rights and be always updated on the legislation on the protection of individuals with regard to the processing of personal data, we recommend that you visit the website of the Italian Data Protection Authority at http: //www.garanteprivacy .it /.
 
Applicable law

This Privacy Policy is governed by Armenian law, in particular by the Law on the processing of personal data and by the Italian legislation and in particular by the Code regarding the protection of personal data (Legislative Decree 30 June 2003 n. 196) which govern the processing of personal data - including those held abroad.

The applied legislation guarantees that the processing of personal data is carried out in compliance with fundamental rights and freedoms, as well as the dignity of the interested party, with particular reference to confidentiality, personal identity and the right to protection of personal data.
 
Changes and updates to the Jewellery Artisan Privacy Policy

Jewellery Artisan may modify or simply update, in whole or in part, the Privacy Policy of the site, also in consideration of the modification of the laws or regulations that govern this matter and protect your rights. Changes and updates to the Privacy Policy will be made known to users as soon as they are adopted and will be binding as soon as they are published on the website. We therefore ask you to regularly access this section to check the publication of the most recent and updated Privacy Policy.
 
Last updated November 2023